FAQs


Where do you deliver?
Currently we deliver by car in the Greater Tulsa and Oklahoma City area.  Outside of that we ship UPS or USPS nationwide in the continental US.  

How much does delivery cost?
If you order less than $50 of product, delivery is a flat rate of $20.  Once you reach the $50 level, shipping is free.  However, free shipping does not apply to the popsicles simply because there is different shipping requirements and has to be shipped overnight with dry ice. 

How do you handle the deliveries of the ProPopsicles?
The ProPopsicles have to be shipped separately simply because the dry ice included in the package would not be helpful to any of the other probiotic goodies.  Please note that shipping won't be free on the popsicles there will be a flat fee of $20 on all orders. 

Can I pick up my order?
Currently we have one pick up location in Tulsa at the farmer's market and one location in Oklahoma City in the farmer's market district.  If you choose this option we will reach out to you directly to schedule a pick up time.

When will my box of probiotic goodies arrive?
Each box of ProPops is a custom order so we generally allow a one week turn around on all orders at a minimum.  For ProPopsicles it may take a bit more based on weekend deliveries.  It's important to know that these are "living foods" and we can't rush mother nature.  Once your order is ready, we ship the ProPopsicles 1 day delivery and all other products 1-2 day delivery.  

Do I need to sign for my deliveries?
You do not need to sign for your goodies, but we bet you'll want to hurry home when you know they're there! All ProPopsicles are frozen when delivered and need to be returned to your freezer as soon as possible until you are ready to chow down! The sodas will be ok on the porch for several hours, but it's best to refrigerate those as soon as possible

Is there a benefit of ordering the subscription/combo boxes?
Yes.  By ordering any of the monthly delivery boxes, you'll receive a discount on all of the products, plus you'll receive free shipping.  In addition, because our products are in such demand, you'll actually move to the front of the line on fulfillment of all future orders.  Only monthly subscribers will receive these discounts, and once you decide to stop receiving your boxes, you'll lose your place in the que. 

How do I cancel my subscription?
You can cancel your subscription at anytime by logging into your account.

Can you explain a bit more about shipping of the ProPopsicles
Jared's Probiotics ships to physical addresses within the 48 states.  We do not ship to PO boxes, APO, or FPO.  The minimum order size for shipping is 6-8 ProPopsicles depending on the flavor.  We ask you to be aware of any specific delivery policies at your shipping destination.  
All orders will be generally be shipped on Tuesday or Wednesday to ensure arrival before the weekend.Orders placed on Monday will not ship out until the following week. Jared's Probiotics cannot guarantee delivery if we are provided with an incorrect address, or for shipping delays resulting from inclement weather.  

What type of payments do you accept?
We accept Paypal, AMEX, Discover, Visa and Mastercard.

Can I change the flavors in my box?
Because we want to minimize costs, we have a set amount of products in each of the boxes so you won't be able to change quantities.  However, in the single product boxes, you can select any flavors in any combinations.  In the combo box, you'll only receive one flavor per product. 

Have a question that isn't here?
Please email us at jaredspropops@gmail.com - We LOVE hearing from you!!!